Rebate Realty Account and Data Deletion

Effective September 30, 2026.

Request deletion without the app

For the Rebate Realty service operated by Rebate Realty, Inc., email support@rebaterealty.com with the subject "Delete my Rebate Realty account". You do not need to reinstall the app or sign in to send a request.

Include your account email and say whether you want your entire account and associated personal information deleted or only specific information, such as a saved search. If you cannot use your account email, explain that in your message. Do not send a password, recovery code, Social Security number or unredacted identity document.

What happens next

Support handles deletion requests manually. We verify the request using information appropriate to the account, identify any records we must retain and explain the outcome. We aim to acknowledge within 10 business days and respond within 45 calendar days, subject to applicable legal timelines and a permitted extension explained to you.

A request to delete your account covers the account profile, saved account-linked searches and reports, preferences and other associated personal information that is not required for a legitimate retention purpose. Records needed to document an authorized real estate transaction, approvals, fraud prevention or a legal obligation may need to be kept with restricted use. California brokers generally must retain specified transaction records for at least three years under Business and Professions Code Section 10148. A legal hold or another applicable requirement can extend that period. We explain applicable exceptions rather than treating every account record as permanently exempt.

Account deactivation and removing something from a visible list are not the same as erasure. Deleting an account can end workspace access and public links you created, but does not undo a signed agreement or recall copies already downloaded by a recipient. Protected backup copies age out through the backup cycle, subject to a necessary legal hold. Independent public property records and other companies' legal records may remain with their respective operators.

Read the Privacy Policy for information about collection, AI research, retention, verification and your choices. For questions about an active transaction before closing an account, contact your assigned professional or support. You may still submit a privacy request while a transaction is active.