# Rebate Realty Inc Terms of Service

Version: 2026-09-30-1. Last updated September 30, 2026.

These Terms of Service govern your use of Rebate Realty Inc.’s property research and offer-drafting website. They explain the documents required for brokerage representation, the closing-cost credit program, and the responsibilities of website users and Rebate Realty. You accept these terms through the website’s “I agree to the Terms of Service” checkbox and the associated submission button. No separate signature form is required for these website terms.

## 1 Parties and company information

“Rebate Realty,” “we,” “us,” and “our” mean **Rebate Realty Inc.** “You” means the individual accepting these terms and any entity that individual is specifically authorized to bind. Each buyer who will be a party to a transaction must separately execute the required transaction documents; one buyer’s website activity does not bind another buyer.

- California corporate DRE license number: [CORPORATE DRE LICENSE NUMBER].
- Designated responsible broker: [BROKER FULL LEGAL NAME].
- Responsible broker’s DRE license number: [BROKER DRE LICENSE NUMBER].
- Business and legal-notice mailing address: [STREET, SUITE, CITY, STATE, ZIP].
- Legal notices: [LEGAL EMAIL].
- Privacy contact: support@rebaterealty.com.
- Client support: support@rebaterealty.com and [BUSINESS TELEPHONE].
- Website: https://rebaterealty.com.

Brokerage services are offered only where the company and the individuals performing those services hold the licenses required for the activity. Availability of an online report for an address outside California does not establish that we offer brokerage services there.

## 2 Acceptance and scope

You accept the version presented to you by selecting the initially unchecked “I agree to the Terms of Service” checkbox and then submitting the associated account-creation, registration or offer-review form. Acceptance takes effect when you submit that form. A footer link, viewing a sample report, or browsing alone does not constitute acceptance. You must have access to the complete terms and an opportunity to retain a copy before accepting. No handwritten, typed-name, or separate document signature is requested for these website terms.

You must be at least 18 years old and have authority to provide the information and instructions you submit. If you do not agree, do not accept the agreement; you may ask us about available alternatives. No commission, subscription, advance fee, exclusivity obligation, or representation term is created merely by accepting these website terms.

These terms govern the website and associated research and drafting features. Separately executed buyer-representation, compensation, rebate, purchase, escrow, disclosure, and other transaction documents govern their stated subjects. In a conflict, applicable law controls first, followed by the applicable specifically negotiated and signed transaction document, then these terms. These terms do not amend a signed C.A.R. agreement, reduce a duty imposed by law, or modify a seller’s rights under a purchase contract.

## 3 Website services and the role of AI

The website can match an address, retrieve property records and comparable sales, and display a report preview without registration. Registration unlocks the available automated suggested offer price, its explanation and an estimated closing-cost credit. The automated suggestion is not represented as broker reviewed. You may then enter your buyer details, proposed price and terms, disclose existing-agent activity, accept these terms and request representation, and send your unsigned draft to the broker workspace. A licensed broker reviews the completed draft before any presentation; required representation documents, purchase documents, signatures and your specific presentation authorization remain separate. Availability and completeness vary by property and data source.

References to an “AI agent” describe software assistance. The software is not a licensed real estate broker or salesperson, an attorney, an appraiser, a lender, or an escrow holder. Brokerage services are provided by appropriately licensed people acting for Rebate Realty. Commissions are payable to the brokerage under signed compensation arrangements, not to software.

We remain responsible for the supervision, reasonable care, disclosures, and other professional duties that applicable law places on us. We do not transfer those duties to you or to an AI provider. A report is not represented as reviewed by a licensed person unless it expressly identifies that review. A licensed person must review and approve transaction-related work before the company relies on it for a transaction or uses it where professional review is required.

Using the website does not, by itself, appoint us as your exclusive representative, authorize a commission, or authorize us to make decisions for you. Any agency relationship or duties arising from our actual conduct or applicable law remain in effect regardless of that statement. We will complete the required representation and disclosure process before providing services for which that process is required.

### 3.1 Accounts and document workspace

Use accurate account details, protect your password, and promptly notify the brokerage through a verified contact if you suspect unauthorized access. An account provides access to its own saved reports, offer drafts, prior submitted versions, review status and shared documents. Do not share login credentials or attempt to access another client’s records. We may restrict access to address suspected misuse, subject to our applicable record-delivery and professional duties.

Upload only files you are authorized to provide and only information needed for the requested service. You authorize us to store those files and make them available to authorized brokerage personnel for your matter and recordkeeping. A document marked “accepted” or an offer marked “broker approved” records the indicated internal review, not an electronic signature, seller acceptance, authenticity guarantee or authorization to present an offer. Required transaction documents, signatures and your specific instructions remain separate. Replaced uploads and earlier submitted offer versions may remain in the file history. A changed draft or document returns an approved file to review. For urgent deadlines or payment instructions, contact the licensed professional through a verified channel; a portal upload alone does not confirm that a person has read it.

## 4 Required representation agreements and C.A.R. documents

As a condition of receiving buyer-representation services through Rebate Realty, you agree to review and separately execute the completed documents applicable to your relationship and transaction through our designated electronic-document process, with any required paper alternative. The standard transaction forms are handled in that separate process. We will provide the documents, explain the business terms within the scope of our license, allow questions and reasonable review, and provide copies. You may seek independent legal advice or decline representation. You are not agreeing now to undisclosed commission amounts, blank forms, automatic renewals, dual agency, arbitration, or future contract terms.

**Agency disclosure.** We will provide the statutory agency disclosure, ordinarily the current authorized **C.A.R. Form AD, Disclosure Regarding Real Estate Agency Relationships**, before you execute the buyer-broker representation agreement and within the timing required for an offer. You will be asked to acknowledge receipt. That acknowledgment is distinct from appointing a broker. Any refusal to acknowledge receipt must be handled and documented as required by law; a website checkbox is not a substitute.

**Buyer representation.** Before we undertake representation requiring an agreement, you and the brokerage must separately sign a completed **C.A.R. Form BRBC, Buyer Representation and Broker Compensation Agreement**, or another appropriate current C.A.R. representation form selected by the responsible broker. It must identify services, scope, compensation, when compensation is due, duration, and termination terms. Rebate Realty’s process requires the agreement before a buyer-agent showing and before a buyer signs an offer, and earlier whenever applicable law or governing rules require it.

For individual buyers, the applicable maximum initial and renewal term is generally 90 calendar days under the current California regulation. A shorter term may be negotiated. The applicable start-date calculation must be used. Agreements do not renew automatically. A renewal must be separately dated and signed within the required timing. The statutory exception for corporations, limited liability companies, and partnerships does not authorize automatic renewal or eliminate other requirements.

**Agency confirmation.** The actual agency relationship must be accurately confirmed in the purchase agreement or an appropriate separate document, such as the current **C.A.R. Form AC, Confirmation Real Estate Agency Relationship**. Any dual agency requires the disclosures and informed consent required by law. Acceptance of these website terms is not consent to dual agency.

**Other transaction documents.** You must separately review and execute or acknowledge, as applicable, the purchase agreement and addenda, applicable compensation documents, inspection and other advisories, seller disclosures, escrow instructions, and transaction-specific rebate confirmation. Not every C.A.R. form is required in every transaction. The responsible broker determines the appropriate current forms; these original website terms do not reproduce or replace C.A.R.’s copyrighted forms.

### 4.1 Existing representation, prior showings, and competing claims

**Disclosure before services.** Before requesting personalized brokerage advice, negotiation, or preparation or presentation of an actual offer through Rebate Realty, you must disclose any current or potentially continuing buyer-representation, showing, property-specific, exclusive, nonexclusive, compensation, referral, or similar agreement or arrangement with another real estate professional that may relate to you or the proposed purchase. Include agreements you believe have expired or been canceled if a notice period, protected-property provision, or continuing compensation claim may remain. Tell us if you are uncertain; do not select “no relationship” merely because you do not remember signing a document.

**Prior activity on the property.** Disclose any prior introduction, arranged showing, in-person or virtual tour, open-house or builder registration, advice, comparable-market analysis, negotiation, offer, counteroffer, or other material assistance concerning the property by another professional. Identify the professional and brokerage, approximate dates, their stated role if known, and any relevant paperwork or claimed fee. An open-house visit, a listing agent providing access, or a prior showing does not by itself establish that you owe a commission or must obtain that agent’s release. Rights depend on the actual facts, applicable agreements, and governing law or rules. Rebate Realty does not decide those rights solely from who showed the home first or who writes the final offer.

**Accuracy and continuing updates.** You represent that your disclosures are complete and accurate to the best of your knowledge after reasonable inquiry. Promptly provide relevant agreements, amendments, termination notices, releases, registrations, and material communications through the approved secure process. Do not forge a release, backdate a notice, knowingly omit an agreement, misstate a showing or another agent’s role, or conceal an outstanding offer. Update us promptly if another professional asserts a claim or your circumstances change. We will separately obtain authorization where needed before contacting another professional or disclosing confidential information.

**No automatic cancellation or transfer.** Using this website, accepting these terms, generating a report or draft, or signing a new agreement does not automatically terminate another relationship, release its obligations, transfer a commission, or resolve a protection-period or procuring-cause dispute. An agreement described as nonexclusive, expired, or canceled can still require review of its specific terms. We do not advise you to breach another agreement, and the rebate program is not an invitation to evade a lawful obligation.

**Review before proceeding.** Rebate Realty may ask for clarification or appropriate evidence of expiration, effective cancellation, release, consent, or another lawful resolution when a potential conflict exists. A release is requested only when appropriate to the actual issue, not merely because a prior contact occurred. We may decline new representation or pause the disputed service while the issue is assessed, subject to duties, deadlines, and notice obligations under any relationship already in effect. The brokerage remains responsible for its own reasonable inquiry and applicable duties; your checkbox does not replace that inquiry. No actual offer will be presented through us until the assigned licensed professional has approved proceeding and all separately required documents and authorizations are in place.

**Separate compensation exposure.** You remain responsible for any obligation to another brokerage that is legally enforceable against you. These terms do not establish that such an obligation exists, create a new second commission, or authorize us to collect one. We do not assume or promise to pay another professional’s fees or legal costs unless a separate signed agreement expressly says so. The 50% rebate does not automatically satisfy another broker’s claim. We will disclose a known material risk of overlapping compensation before asking you to proceed and obtain any required informed consent.

**Intentional conflict creation.** Do not use another person, entity, account, altered identity, fabricated instructions, or intentionally inconsistent representations to conceal your role in a purchase, defeat an existing obligation, manufacture a compensation claim, or induce Rebate Realty to engage in unlawful interference. This restriction does not prevent lawful comparison shopping, a lawful change of representative, good-faith negotiation of fees, refusal of representation, a complaint, or a disputed claim made honestly.

If your specified misconduct causes a third-party commission, procuring-cause, or interference claim against us, only the limited indemnity in Section 15 applies. No penalty, automatic reimbursement, or forfeiture of an agreed rebate arises merely because another agent complains or you disclosed a prior showing. A person or brokerage that is not a party to these terms is not bound by your acceptance, and its lawful rights cannot be extinguished here.

## 5 Broker compensation and the closing-cost credit

**Real estate commissions are not set by law and are fully negotiable.** Your signed representation and compensation documents determine the agreed amount or rate, services, payment source, due date, and any buyer obligation. A calculator’s example rate is not an agreed commission. A seller or another broker is not required to pay your broker merely because you submit an offer. Any possible buyer-paid amount must be disclosed and agreed in the applicable signed document.

Where governing MLS or settlement rules apply, the agreed compensation must be objectively ascertainable and the brokerage may not receive more than the permitted amount or rate from any source. The promise to return 50% does not authorize us to collect an otherwise prohibited or unagreed commission.

**Program formula.** For an eligible purchase represented by Rebate Realty that closes and generates qualifying buyer-side brokerage compensation actually received by us, the proposed credit is **50% of that qualifying compensation**, subject to the transaction’s signed rebate confirmation and applicable lender, escrow, and legal requirements. “Qualifying compensation” means the gross buyer-side brokerage compensation actually credited or disbursed to Rebate Realty for that purchase before internal agent splits and ordinary operating expenses. It excludes compensation belonging to another brokerage, an unrelated seller-side commission, trust funds, purchase funds, and reimbursed third-party expenses. No undisclosed internal deduction reduces the stated base.

**Confirmation and approval.** Before you sign the purchase offer, we will provide or arrange a written transaction-specific confirmation of the calculation and material eligibility conditions. The actual dollar amount depends on the compensation lawfully received. Any material departure from the advertised program must be specifically disclosed and separately agreed before you commit, rather than imposed through a later website update.

The credit is intended to be itemized through escrow toward your permitted closing costs. The lender and escrow holder must receive accurate disclosure and approve the treatment applicable to your transaction. Financing-concession limits, allowable costs, other credits, and the loan program may restrict use of the credit. Do not assume it can fund a down payment, reserves, or cash outside closing. Cash purchases also require appropriate written escrow instructions and disclosures.

If some or all of the proposed credit cannot be applied as intended, we will inform you and document any lawful alternative with the required parties before disbursement. There is no promise of an undisclosed payment outside escrow. Unused credit is not automatically converted to cash. We will not silently forfeit an agreed benefit or change the formula; the signed rebate confirmation must address the treatment of any disallowed amount.

No credit is earned merely by viewing a report or creating a draft. If the purchase does not close, or we receive no qualifying compensation, the formula ordinarily produces no credit; this does not excuse our breach of a separate promise or eliminate a remedy otherwise available by law. You remain responsible for amounts you agree to pay under signed transaction documents. We do not guarantee that the credit will cover all closing costs or provide tax advice about it.

## 6 Research limitations and your review

Property data, listing status, asking prices, sale dates, comparable sales, maps, distances, descriptions, and market information can be incomplete, inaccurate, duplicated, stale, or unavailable. An address match can identify the wrong unit or parcel. Confirm the full street address, unit, city, state, ZIP, and relevant parcel information with the licensed professional handling the transaction.

The service generally uses PropertyReach data first and may use AI-assisted web research to supplement gaps. Reports may be cached for six hours and reflect the displayed research time; they are not continuous monitoring. A linked source is evidence to review, not a guarantee that every generated statement is correct. Models can misinterpret sources, select unsuitable comparisons, miss concessions or condition differences, and produce erroneous explanations.

A suggested price, range, buyer-market indicator, or description of seller motivation is analytical assistance, not an appraisal, inspection, financing commitment, prediction of acceptance, or guarantee of value or investment performance. Marketing language such as “seller motivated” does not establish what a seller will accept. An off-market property is not represented as available for sale merely because a report contains an indicative estimate. Clearly labeled example reports use illustrative facts and cannot support an offer on a real property.

Before acting, review material facts, uncertainty, sources, property condition, competing offers, and the recommended price with your licensed representative and appropriate specialists. Tell us about an apparent error so it can be assessed. You make the final decisions about price, financing, contingencies, and whether to proceed, with the professional assistance owed to you. These review responsibilities do not excuse our own negligence, breach of duty, misrepresentation, or violation of law.

## 7 Offer preparation and authorization

The website’s current offer output is an **unsigned summary of preferences**, not an executed purchase contract or completed C.A.R. form. Clicking “Write the offer,” completing fields, accepting website terms, or downloading a draft does not sign or present a purchase offer to a seller or obtain a seller’s acceptance. Clicking “Send offer for broker review” saves your buyer details, proposed price and terms, existing-agent disclosure, acknowledgments and representation request in the private broker workspace. This is a request for professional review, not a signed purchase offer or completed representation agreement. Broker email/text notifications and seller submission are not connected. Revisions require a new recorded review before presentation.

Before any actual offer is signed or presented through Rebate Realty, the required representation and disclosure documents must be completed, an assigned licensed professional must review the property and proposed terms, and you must review and sign the correct purchase documents. We need your specific authorization to present the final offer. No automatic contingency waiver, counteroffer, contract amendment, withdrawal, release of deposit, or acceptance is authorized by these terms.

Tell the assigned professional about deadlines and obtain confirmation that time-sensitive instructions were received. Website availability and an automated progress indicator do not confirm that an offer has reached a broker or seller. A seller may reject, counter, ignore, or accept another offer. Unless a separate signed agreement provides otherwise, we do not guarantee a research or response time. This paragraph does not reduce any deadline-management or communication duty we otherwise owe.

## 8 Buyer information and conduct

Provide information you reasonably believe is accurate, complete, and authorized, and correct material errors promptly. Do not impersonate another person, provide false proof of funds or loan approval, misrepresent your authority, submit another person’s confidential information without permission, or instruct anyone to conceal a material fact or payment.

You are responsible for safeguarding your own device, downloads, and credentials, and for consulting the appropriate lender, attorney, tax adviser, inspector, or other specialist when needed. Do not upload Social Security numbers, bank account credentials, wire instructions, identity documents, or other sensitive material into the general property-search or offer-notes fields. Use a separately approved secure process if such information is required later.

Do not interfere with the service, introduce malicious code, bypass access controls or rate limits, scrape restricted content, or use research to discriminate, harass, or engage in unlawful conduct. Rebate Realty provides services consistently with applicable fair housing and nondiscrimination requirements; unlawful requests will not be followed.

## 9 Property investigations and transaction risks

Online research is not a physical inspection or a substitute for reviewing seller disclosures, title, surveys, zoning, permits, legal use, square footage, boundaries, easements, hazards, insurance availability, taxes, HOA documents, assessments, financing, and other material issues. Obtain appropriate inspections and professional advice within the applicable deadlines. A decision to waive a protection must be specific and informed; these terms do not waive any inspection or contingency.

Third parties can fail to perform, listings can change, financing can be denied, appraisals can differ from offers, and closing can be delayed or fail. No particular outcome is promised. We remain responsible for the diligence, disclosure, supervision, and other obligations that apply to our role.

Confirm payment and wiring instructions through an independently verified telephone number for the intended escrow holder or financial institution. Do not rely solely on an email, text, AI message, or an apparent change request. Immediately report a suspected fraud to the relevant institution and your licensed representative. This instruction does not shift responsibility for our own wrongful conduct to you.

## 10 Third-party services and intellectual property

PropertyReach, OpenRouter, AI model and search providers, Google Maps, listing portals, lenders, inspectors, escrow companies, and other third parties may supply information or independent services. Their availability and applicable terms vary. Logos or links for Zillow, Redfin, Homes.com, Google, or another provider do not imply sponsorship, affiliation, an MLS membership, or guaranteed access to their data.

We grant you a limited permission to use the website and retain your report and draft for your own contemplated purchase and related professional review. You may share them with your adviser, lender, inspector, or transaction professional as reasonably necessary, subject to applicable third-party restrictions. You may not resell restricted data, redistribute a provider’s content unlawfully, remove required attribution, or claim ownership of our software or another party’s material. Your own information remains yours. You authorize only the use reasonably needed to deliver requested services and meet disclosed legal obligations; these terms do not grant an unrestricted license to sell your personal information or train unrelated models on it.

We do not guarantee an independent third party’s performance, but these terms do not excuse our own selection, supervision, disclosure, confidentiality, or other responsibilities where applicable.

## 11 Data handling and communications

Our [Privacy Policy](https://rebaterealty.com/legal/privacy-policy.html) explains the categories of information collected, their sources, purposes, recipients, retention and deletion practices, AI processing and your choices. The notice is available at registration and from the website and workspace. Contact support@rebaterealty.com for privacy requests. These terms do not replace a required notice or separate permission, authorize unrelated advertising, or waive a privacy right.

Property research uses the entered property address and selected property facts with property-data and, where needed, AI/search providers. Account contact details, uploaded client documents, credentials and private transaction notes are not included in our AI research requests. An address or public listing can itself relate to an identifiable person; research is not promised to be anonymous. Research-cache freshness does not determine how long saved reports or independent vendors retain information.

Accounts, saved offers, documents, approvals, notifications and transaction history are stored on our protected server systems. Authorized clients, assigned agents and administrators can access records according to their roles. A saved or submitted draft is retained with the relevant account or transaction, while unsaved public-form progress can remain in browser storage. Public report links expose the research report to anyone who obtains the link. Approval records and account deactivation are distinct from legal signatures and privacy erasure requests.

The workspace supports bell notifications and separately supplied electronic-signature links. Availability of automated email recovery or notifications depends on a configured mail service. Creating a portal draft, clicking a signing link or accepting these terms does not itself sign a purchase document or automatically present an offer to the seller. New uses requiring notice or consent are not authorized by a silent change to these terms.

Providing a telephone number or email for transaction assistance is not permission for unrestricted marketing calls, prerecorded messages, automated promotional texts, or sale of contact information. Any marketing consent requiring separate authorization must be requested separately and must not be a condition of receiving otherwise available services.

## 12 Electronic records and signatures

Acceptance of these Terms of Service, electronic delivery of legally required documents, and electronic execution of transaction documents are separate actions. Accepting these terms does not sign a C.A.R. form, approve a commission, create dual-agency consent, or sign a purchase offer.

Before using electronic delivery or signatures where a separate consumer consent is required, we or our authorized signature provider will disclose the scope of electronic records, available paper alternatives, how to obtain paper copies, any stated fees, withdrawal procedures and consequences, contact-update procedures, and hardware/software requirements. You must affirmatively consent and demonstrate the required ability to access the relevant format. You may use the disclosed paper alternative. Withdrawing electronic-delivery consent operates prospectively and does not by itself rescind an already validly executed agreement.

Transaction documents must be separately identified, signed by the appropriate parties, delivered in a retainable form, and retained with the required evidence. No website label implies that this signing workflow has occurred when it has not. For registered property requests, the website retains the accepted terms version, document fingerprint, acceptance action and server-recorded time with the request. This website acceptance record is separate from the electronic signatures required for C.A.R. and other transaction documents.

## 13 Limited website warranties

Subject to Section 16 and to the extent permitted by applicable law, automated informational website features and third-party feeds are provided as available, without an additional contractual promise of uninterrupted service, complete data coverage, or error-free automated output. Any disclaimer of an implied warranty of merchantability, fitness for a particular purpose, or noninfringement applies only to the extent that the law permits that disclaimer for the specific feature and claim.

This paragraph does not disclaim an express written promise, our agreed brokerage services, reasonable professional care, fiduciary or statutory duties, data-security obligations, or rights that cannot lawfully be excluded. A disclaimer cannot be used to describe knowingly inaccurate information as reliable or to avoid required human supervision.

## 14 Limited allocation of website damages

Subject to Section 16, and only where enforceable, neither party is liable to the other for remote or speculative lost profits or indirect, incidental, special, or consequential damages arising solely from access to the general informational website or an ordinary technical interruption.

This allocation does not cover a claim concerning brokerage representation, professional negligence, breach of fiduciary duty, an agreed rebate or compensation obligation, mishandling of funds, unauthorized disclosure or security failures, bodily injury, damage to tangible property, or an exclusion listed in Section 16. It does not impose a nominal dollar cap on your home-purchase claim, shorten any legal filing period, limit required refunds or statutory remedies, or prevent recovery merely because the website was free. The characterization and availability of damages remain subject to applicable law and the facts.

## 15 Limited indemnification and hold harmless

**To the extent permitted by law, you agree to indemnify and hold harmless Rebate Realty Inc. and its officers, directors, employees, and affiliated licensees against reasonable, documented third-party losses, damages, judgments, and defense costs, including reasonable attorneys’ fees, but only to the extent actually caused by your fraud, knowing material misrepresentation, willful misconduct, unlawful use of the service, or submission of material that you knew you had no right to provide.** A third-party claim means a claim by someone other than you or a protected Rebate Realty party.

This obligation applies only to the portion attributable to that conduct, as established by a final determination or a settlement you approve in writing. It does not require you to indemnify anyone for their own negligence, gross negligence, recklessness, intentional misconduct, fraud, breach of contract, breach of fiduciary or professional duty, violation of law, or conduct for which responsibility cannot lawfully be shifted. If multiple parties contributed to a loss, your obligation is limited to your attributable share.

For example, this section can cover the attributable portion of a third-party broker’s commission, procuring-cause, or interference claim caused by your knowing concealment of a relevant agreement, a forged cancellation, or a knowingly false account of prior property activity under Section 4.1. It does not cover a mere prior showing, an innocent misunderstanding, a disclosed good-faith dispute, or Rebate Realty’s own failure to inquire, unlawful interference, or other excluded conduct. The third party’s demand alone does not establish your liability.

We must give reasonably prompt written notice of the claim, provide reasonably necessary nonprivileged information, and cooperate in an appropriate defense. Late notice reduces your obligation to the extent it prejudices you. You may participate through qualified counsel. No settlement may impose an admission, nonmonetary obligation, or payment on you without your written consent, which will not be unreasonably withheld for a reasonable settlement within this section. We must take reasonable steps to mitigate covered costs and cannot recover the same loss twice.

**There is no automatic duty to fund a defense on demand before covered responsibility is established.** This section does not require payment of our costs for your own good-faith claim, a consumer complaint, a truthful review, a regulatory report, or a protected exercise of rights. It is a limited third-party indemnity, not a release of your claims against us or a promise never to sue.

## 16 Rights and duties that are preserved

Nothing in this agreement releases, limits, shifts, or excuses responsibility for fraud, willful injury, intentional wrongdoing, gross negligence, recklessness, unlawful discrimination, a violation of law, or a duty or remedy that cannot lawfully be waived. Nothing waives the professional, fiduciary, disclosure, supervision, confidentiality, or trust-fund duties applicable to the brokerage.

You retain applicable consumer and privacy rights, the right to contact or cooperate with the California Department of Real Estate or another regulator, to seek available judicial relief, and to make lawful statements or reviews. There is no general release of existing or unknown claims, no Civil Code section 1542 waiver, no non-disparagement penalty, and no waiver of public injunctive relief. A reference to “hold harmless,” “as available,” or a third-party provider must be interpreted consistently with this section.

If an attempted limitation is prohibited for a particular claim or person, it does not apply to that claim or person. This agreement cannot guarantee protection from a lawsuit or prevent a regulator from exercising its authority.

## 17 Concerns and dispute resolution

Please send concerns to [LEGAL EMAIL] or the mailing address in Section 1 with enough information to identify the issue and the resolution requested, excluding unnecessary sensitive data. We will attempt a good-faith response. Either party may propose mediation by a mutually agreed neutral. This website agreement does not make informal discussions or mediation a condition of filing a claim, create an automatic tolling agreement, or forfeit rights if discussions fail.

Any mediation or arbitration provision in a separately executed transaction agreement applies according to that agreement and applicable law. **These website terms contain no mandatory arbitration clause, class-action waiver, jury waiver, or shortened claim deadline.** Any future arbitration agreement must be separately prepared, disclosed, and assented to in the legally required manner; accepting these terms is not consent to a future arbitration clause.

California law governs to the extent it applies and federal law does not control. Claims may be brought in a court with lawful jurisdiction and venue. No exclusive distant forum or limitation on small-claims access is imposed here. Attorneys’ fees are recoverable only when authorized by applicable law or an applicable enforceable agreement; Section 15 remains limited to its stated third-party claims.

## 18 Changes suspension and general provisions

We may correct the website, change features, or restrict misuse, with reasonable notice when practicable. These actions do not terminate a signed representation agreement, erase an earned credit, or relieve existing contractual or legal duties. Any brokerage termination must follow its governing agreement and applicable law.

Material changes to these terms will identify a new version and prospective effective date and require renewed assent where required. They do not retroactively alter an existing dispute, commission, rebate, or signed transaction document. We preserve the terms version associated with a registered property request’s acceptance.

If a provision is unenforceable, it will be severed only to the extent permitted without defeating the lawful purpose of the agreement; the remaining provisions continue to apply. A failure to enforce a right once is not a permanent waiver. These terms and the specifically incorporated signed documents form the agreement on their respective subjects, without limiting liability for misrepresentation or an enforceable separate promise. Sections intended to operate after website use ends survive only to the extent lawful and applicable.

## 19 Your acceptance

By checking “I agree to the Terms of Service” and submitting the associated form, you agree to these website terms, including the AI and data limitations, rebate conditions, existing-agent disclosure requirements, and the limited indemnity in Section 15 subject to Section 16. You acknowledge that the complete terms were available to review and retain before acceptance.

Your acceptance does not by itself appoint Rebate Realty as your buyer’s broker, sign any C.A.R. form, authorize a purchase offer, consent to dual agency, waive contingencies, or authorize unrelated marketing. Any brokerage relationship and duties arising independently under law remain unaffected.

Required agency, representation, compensation, rebate, and purchase documents are handled separately through the brokerage’s electronic-document process. These website terms supplement that process.